Home Care & Support in Essex

Firmly Care supports individuals and families across Essex with personalised care at home—bringing comfort, dignity, and reassurance through practical support, consistent routines, and clear communication.

Essex-based • Flexible visits • Short-term and ongoing support

Enhanced DBS-checked team | Right-to-Work verified | Fully insured | Safeguarding-trained | Dementia-friendly approach | Local, Essex-based service |Enhanced DBS-checked team | Right-to-Work verified | Fully insured | Safeguarding-trained | Dementia-friendly approach | Local, Essex-based service |

Our Care Services

Whether you need a little extra support or a more structured care plan, we’ll help you find the right service built around your routine, preferences, and goals.

Elderly care

Elderly Care

Support with daily routines, mobility, meals and reassurance to stay independent at home

Companionship support

Companionship & Social Support

Friendly visits, conversation, outings, errands and confidence-building.

Palliative Care

Hospital Discharge & Settling-in Support

A safe return home with help settling in, routines, meals and mobility support.

Companionship and Social Support in Essex

Respite Care

Short-term support at home so family carers can rest and recharge.

Live in Carer

Live-in Care

A dedicated carer living in your home to support routines, safety and reassurance.

Palliative Care at home

Complex Care

Tailored support for advanced needs, delivered with dignity and clear communication.

Live in Care

Palliative Care

Comfort-focused support at home, with calm reassurance for individuals and families.

Not sure what you need?

Call 0330 133 7703 and we’ll guide you.

What makes Firmly Care different

We keep things simple—safe, respectful care delivered with warmth and clarity.

Firm

Dependable, structured, safe. Clear care plans, consistent routines, and strong oversight.

Warm

Human, respectful, culturally aware. We treat people as people never as tasks.

Clear

Plain-English communication and honest pricing. Families stay informed and reassured (with consent).

How to get started

Contact us

Call or WhatsApp us. We’ll listen and ask a few simple questions.

Free home visit & plan

We assess needs, routines, and preferences, then create a personalised plan.

Care begins (with reviews)

Support starts at agreed times, with regular check-ins so care adapts as needs change.

Request a free home visit
Respite Care

Support for families too

When someone needs care, families need reassurance. We keep communication clear, routines consistent, and support flexible—so you’re not carrying everything alone.

  • Clear visit notes and updates (with consent)
  • One point of contact
  • Flexible support when needs change
  • Transparent expectations and pricing

Proudly serving Essex

We support clients across Essex, including: Colchester, Braintree, Chelmsford, Maldon, Witham, Brentwood, Basildon, Southend-on-Sea, Thurrock, and nearby communities. If you’re just outside this area, please ask—we may still be able to help.

  • Firmly Care (Essex Office)
    Suite 10, The Centre, Lakes Industrial Park, Lake Road, Lower Chapel Hill, Braintree CM7 3RU

Elderly Care at home

Regulated and unregulated support

Some services (like companionship, housekeeping, errands and sitting support) do not require CQC registration. Regulated activities (such as personal care) require CQC authorisation; we provide regulated services only when authorised to do so, and we can coordinate with trusted regulated partners where needed.

FAQ

Do you offer short-term care as well as ongoing support?

Yes. We provide short-term support (e.g., discharge or respite) and longer-term care packages.

Often within a few days for unregulated support. Hospital discharge support can be fast-tracked subject to availability.

Most likely—call us and we’ll confirm quickly.

Yes—give us 24 hours’ notice to avoid charges. We’re flexible when health needs change.

Let’s talk about what would help at home

We’ll listen, explain options clearly, and create a plan that fits around your life.